Login Related

Login Inquiry | SSO
Support Category: Login Inquiry Specialist Notes: Please know that SSO has been turned on for all bureaus. Standard Response: Kindly note...
Mon, 9 Mar, 2026 at 5:27 AM
Login Requests | No Personal Email Addresses
Support Category: Login Inquiry Specialist Notes: All Login Requests must have a Government Email Address in order for you to reset the password. Du...
Mon, 9 Mar, 2026 at 5:01 AM
How Do I Change My Password?
Support Category: Login Inquiry Specialist Notes: Standard Response: You can change your password at any time while logged into the system. Fi...
Mon, 9 Mar, 2026 at 5:01 AM
Password Reset Request
Support Category: Login Request Specialist Notes: 1. Log in with your personal ID 2. Hover over (do not click) the Admin button in the navigation ...
Mon, 9 Mar, 2026 at 5:29 AM
DOC Multifactor Authenticator for CLC Administrators
Support Category: Admin Assistance Specialist Notes: WHAT SHOULD YOU KNOW? The DOC Administrators are currently working on enabling Multifactor...
Mon, 9 Mar, 2026 at 5:38 AM
CLC Manual Password Reset
Support Category: Login Request Specialist Notes:  While it isn't an issue we see often, the CLC Administrators have given us permission t...
Mon, 9 Mar, 2026 at 5:40 AM
Login Requests | Cannot Access DOC Email
Support Category: Login Inquiry Specialist Notes: In the case where a user does not have access to their DOC bureau email (@noaa.gov, @trade.gov,...
Mon, 9 Mar, 2026 at 5:41 AM
Admin Password Reset
Support Category: Admin Assistance | CLC Admin Login Request Specialist Notes: Standard Response: I apologize for the difficulty you're ...
Mon, 9 Mar, 2026 at 5:26 AM
How Do I Log Out?
Support Category: LMS Navigation Specialist Notes: Standard Response: Log Out is located under the GEAR ICON at the top right of the welcome p...
Tue, 16 Sep, 2025 at 7:18 AM