Non SSO

Login Requests | No Personal Email Addresses
Support Category: Login Inquiry Specialist Notes: All Login Requests must have a Government Email Address in order for you to reset the password. Du...
Mon, 9 Mar, 2026 at 5:01 AM
Password Reset Request
Support Category: Login Request Specialist Notes: To assist a user with resetting their password should logging into the CLC via SSO not work, plea...
Wed, 22 Apr, 2026 at 3:14 AM
CLC Manual Password Reset
Support Category: Login Request Specialist Notes:  While it isn't an issue we see often, the CLC Administrators have given us permission t...
Mon, 9 Mar, 2026 at 5:40 AM
How Do I Change My Password?
Support Category: Login Inquiry Specialist Notes: Standard Response: You can change your password at any time while logged into the system. Fi...
Mon, 9 Mar, 2026 at 5:01 AM
Login Requests | Cannot Access DOC Email
Support Category: Login Inquiry Specialist Notes: In the case where a user does not have access to their DOC bureau email (@noaa.gov, @trade.gov,...
Mon, 9 Mar, 2026 at 5:41 AM