Archived SRs
Specialist Notes: If a contractor requests to take the Active Shooter course have them contact Richard Zerillo. Standard Response: If a contra...
Thu, 5 Dec, 2024 at 5:58 AM
Specialist Notes: SkillSoft Books 24 X 7, please see the process below for the user to follow to find the courses available. The process is going t...
Thu, 5 Dec, 2024 at 5:59 AM
Specialist Notes: The user needs to continue to page 28 - they stop on page 27 and close out without clicking on through to the LAST slide. Standar...
Thu, 5 Dec, 2024 at 5:59 AM
Specialist Notes: All Hiring Managers, Supervisors and HR Professionals will be required to take the following VET(Veteran) Initiative Courses: 1. Uni...
Thu, 5 Dec, 2024 at 6:00 AM
Specialist Notes: Standard Response: I apologize for the difficulty you've experienced with your course, Cyber Awareness Challenge 2020. Plea...
Thu, 5 Dec, 2024 at 6:00 AM
Specialist Notes: If a user reports a course completion issue, please have them relaunch the course a verify that ALL of the circles have green check m...
Thu, 5 Dec, 2024 at 6:01 AM
Specialist Notes: Standard Response: Kindly note, the Foreign Travel Briefing course has been retired. The High Threat – Security Overseas Semina...
Mon, 9 Mar, 2026 at 6:44 AM
Specialist Notes: If you user reports difficulty reading any of the slides on the veterans training courses, please use the SR below. There is no aud...
Mon, 9 Mar, 2026 at 6:44 AM
Specialist Notes: DOC Admins are aware of an ongoing issue with the Property Management Courses, specifically the Ethics for Property Management cour...
Mon, 9 Mar, 2026 at 6:45 AM