Support Category: Course | Drop/Remove Specialist Notes: We are not allowed to drop/remove an OLT at this time.  Standard Response: I apolog...

Support Category: Course Launch Issue Specialist Notes: For course launch issues, have them do a SystemCheck and give them the information to solv...

Support Category: Course Completion Issue  Specialist Notes: For course completion issues, have them do a SystemCheck and give them the informatio...

Support Category: Course Issue | Inactive Course Specialist Notes: Standard Response: I am sorry, but DOC administrators have advised that if ...

Support Category: Course Launch | Relaunch Completed Course  Specialist Notes: If the user wishes to retake a course and receive an updated date o...

Support Category: Course Progress Issue | Navigation Specialist Notes: Some users have reported not being able to get back to the course after th...

Support Category: Course | Drop/Remove Specialist Notes: User comes in and wants to have a course/training that is no longer needed to be Removed. ...